The Official Airport Assistance Network of the World Airports
The Official Airport Assistance Network of the World Airports
In the morning hours when people are leaving HEL for home or during the busiest hours of the day, when it is common to cross international borders, security and passport control may get very busy. AirportAssist coordinates and guides the airport journey of the traveller(s) in the necessary steps. The service is beneficial for families, business travellers, older passengers and passengers with limited time.
Meet and greet at Helsinki Airport: A person from the hotel will meet and greet travellers at the airport. There are also signs and information available to help passengers get off the train and to the airport, as well as help them if they arrive at the airport and need assistance finding their terminal, collecting their luggage or taking them to the train and buses or arranging a taxi for them.
There are several lounges at the Helsinki Airport, in both the Schengen and non-Schengen zones. Find the appropriate lounge room with AirportAssist. Limited to an airline, ticket class, membership, paid admissions and/or on a condition at the individual lounge basis.
It is the privacy, comfort and personal coordination of HEL that make VIP Airport Assistance so important. AirportAssist will be able to support the passenger from the moment he/she arrives at the airport, when checking in, in the airport hall and at the airport bag check. This service caters to executives, high-dollar travellers, families and travellers who want to have a personal guide in the airport while travelling on their trips.
For families, elderly or patients who are less mobile, walking may be a time-consuming and tiring form of transportation. AirportAssist provides you with the ability to arrange for the wheelchair service and airport navigation from check-in to security, passport and departure areas to a greater ease in handling your children, luggage and mobility.
The baggage assistance is for the individual to use to move between the terminal entrance, check-in, baggage claim and onward transportation. Ideal for groups, families and anyone who has just returned from a long flight and before getting on the train or taxi/private transfer.
There is the possibility to join up Schengen and non-Schengen areas to facilitate the movements in HEL. AirportAssist can assist passengers to determine the transfer route, the correct passport control point and the correct departure gate. This is especially helpful to those who are travelling for the first time and don't have much time between international flights.
